How can employers mitigate liability risks associated with service animals?

Employers can mitigate liability risks associated with service animals by implementing clear policies and procedures, providing training to employees, and engaging in an interactive process with employees who use service animals. This includes conducting individualized assessments to determine whether a service animal poses a direct threat, addressing any concerns about allergies or fear of dogs, and ensuring that service animals are well-behaved and under control. Employers should also document all discussions and decisions related to service animals to ensure transparency and fairness.