Can an employer be held liable if a service animal injures another employee?

If a service animal injures another employee, the employer may be held liable depending on the circumstances. Employers should conduct a thorough investigation to determine the cause of the incident and whether any negligence was involved. It is important to have clear policies and procedures in place for handling such incidents, including reporting and documenting the injury, providing medical assistance, and addressing any safety concerns. Employers should also engage in an interactive process with the injured employee and the employee who uses the service animal to find a suitable resolution.