Can employers allow emotional support animals (ESA) in the workplace?

Employers are not required by the ADA to allow emotional support animals in the workplace. However, they may choose to do so as a reasonable accommodation under certain circumstances. Employers should engage in an interactive process with the employee to understand their needs and determine whether allowing an ESA would be a reasonable accommodation. Factors to consider include the nature of the employee’s condition, the role of the ESA in providing support, and any potential impacts on the workplace and other employees.