How can employers balance the rights of employees with service animals and the need to maintain a safe workplace?

Employers should strive to balance the rights of employees with service animals and the need to maintain a safe workplace by engaging in an interactive process with all parties involved. This may involve discussing concerns with the employee who uses the service animal, other employees, and any relevant experts. Employers should consider all possible accommodations and solutions to ensure that the workplace remains safe while respecting the rights of employees with disabilities. It is important to document all discussions and decisions to ensure transparency and fairness.