Can an employer deny a request for a service animal as a reasonable accommodation?

An employer can deny a request for a service animal if it would cause an undue hardship or pose a direct threat to the health and safety of others. Undue hardship refers to significant difficulty or expense in providing the accommodation. Employers should carefully consider the specific circumstances and engage in an interactive process with the employee before making a decision. It is important to document the reasons for denying the request and explore alternative accommodations.